Frequently Asked Questions

Q1: What do I need to do to become an affiliate partner?
A: All you need to do is decide which type of affiliate you wish to become you can either join through our affiliate Network partners Paid On Results byclicking here or you can become a White Label Affiliate partner and complete the online application form, just follow the set-up instructions that will be sent to you by email when we approve your application. Top
Q2: Should I become a White Label affiliate or a Paid On Results Affiliate?
A: If you are just starting out or inexperienced in affiliate marketing then you may be best suited to our Paid on Results scheme. If you already have your own site but you would also like to be able to sell sex toys through it then our WHITE LABEL integration is the way to go. If you are unsure which is best for you then just call one of affiliate account managers to discuss who will be able happy to help.Top
Q3: What exactly are the benefits of integration?
A: Setting up your own toy store will give your website more content while offering visitors a valuable service. If you have adult related traffic then every one of your visitors is a potential customer. Top
Q4: How easy is it to set up a branded store?
A: Setting up your store is very simple. Webmasters familiar with framesets can usually be up and running in an hour or two, but many like those listed on our 'examples page' go the extra mile and spend far longer building their stores. Your confirmation email includes links to all the information you will need.
If you are unfamiliar with frames you may find our easy to use Site Building Tool more appropriate. Top
Q5: How do I brand my store?
A: Simple! You just supply us a set of category buttons (images) for our catalogue to display when your visitors enter your store. Top
Q6: A friend told me that there is an issue when linking to another website with some web browsers is this true?
A: Yes there is such an issue but we have a full privacy policy in place to address this so there is no problem linking into our catalogue. Linking to a website with no privacy policy may cause your browser to block crucial files stopping the cart from functioning correctly. Top
Q7: When I generate a sale what is to stop the customer returning to your web site next time they want to buy something?
A: Our catalogue knows when you have made a sale. When the online receipt/invoice is generated our web site address is replaced with yours. Also the packing/invoice sheet that goes out with your customers order, details your web site. Every point of reference and piece of documentation produced will detail your web site.
We simply fulfil your customers orders on your behalf. If your customer needs to contact us with a query we do not mention our own web sites, callers are greeted with Net 1on1. We are your order fulfillment company, we do not steal our affiliates' customers. Our success is dependant on your success. Top
Q8: Do you send out any promotional material with orders, or as follow ups?
A: No - it is in our terms and conditions that we do not send any follow up promotional material. Affiliate orders are marked to stop any promotional material being sent with your orders. Top
Q9: Can I offer my customers promotions or special discounts?
A: All offers that we promote on our web sites can also be promoted by our affiliates. It is also possible to split your commission and offer your customers special discounts. For example - all affiliates generate 20% commission on every sale. It is possible to reduce your commission to let's say 15% and offer your customers a 5% discount. The choice is yours. Top
Q10: I have my own opt in mailing list that we do most of our promotion from. Can I add customers who have opted in to my own list?
A: Yes. You can download a file containing all your customers who have opted in. Top
Q11: Can I see my sales in real time?
A: Yes, we have live stats for you to view at any time. They are very detailed and simple to use. Please use the login fields at the top left of every page on this web site. Top
Q12: When do you pay commissions?
A: Commissions are calculated and paid on the first Friday of every month . If you have earned £25 or more you will be paid, if not the commission is carried over until the next month. Top
Q13: How do you pay?
A: We mail out a cheque to you as soon as commissions are calculated. You will be paid in Pounds sterling. Top
Q14: If I have any problems will I be on my own to deal with them?
A: No not at all. We have a dedicated affiliate representative to answer your emails.
support@1on1affiliates.co.uk    Top
Please Note: All affiliate partners are bound by our Terms and Conditions